Guangzhou, August 26, 2025 – Rich Packing's Guangzhou headquarters welcomed a delegation of two executives from a renowned American pharmaceutical company for an extensive factory inspection. The primary purpose of this visit was technical alignment for their purchased DPP-270max high speed blister packing machine and comprehensive familiarization with equipment operation and maintenance protocols. During the day-long engagement, the delegation thoroughly evaluated Rich Packing's machining workshops, production lines, and quality control systems, offering high praise for the company's manufacturing capabilities and service responsiveness.
The U.S. client signed a procurement agreement with Rich Packing in early August 2025 for the DPP-270max capsule blister packaging machine, which will package high-end tablets and capsules at their U.S. facility. This special visit aimed to:
♦ Production Progress Verification: Inspect manufacturing progress to ensure on-time delivery.
♦ Technical Alignment & Training: Enable client engineers to master equipment operation, routine maintenance, and troubleshooting procedures for rapid post-delivery commissioning.
♦ Future Collaboration Exploration: Tour production facilities and evaluate soft double-aluminum packaging machines for potential production line expansion.
The client stated: "Rich Packing's technical expertise in pharmaceutical packaging and global service experience were pivotal to our partnership. This visit solidifies our confidence in both the equipment's performance and the company's professionalism."
Accompanied by Business Director Mary and Engineer Li, the delegation conducted an in-depth assessment of:
Clients observed CNC precision machining centers, laser cutting lines, and assembly workshops, focusing on core components of the DPP-270max. Key highlights:
♦ Siemens CNC Systems (Germany): Ensures mold machining accuracy ≤0.01mm, guaranteeing blister formation consistency.
♦ 6S Quality Management: Implements 16 inspection checkpoints from raw material intake to finished equipment, ensuring reliability.
Rich Packing engineers conducted a 4-hour dedicated session covering:
♦ Operational Optimization: Customized heat-seal temperature curves and forming pressure for moisture-sensitive tablets to prevent sealing defects.
♦ Maintenance Demonstration: Modular design reduces mold changeover time to 15 minutes, minimizing downtime.
♦ Intelligent Functions: Integrated vision inspection system detects missing capsules/broken blisters with 99.9% accuracy.
The delegation additionally evaluated soft double aluminum strip packaging machine for ultra-high-moisture-barrier pharmaceutical packaging. Rich Packing demonstrated its automatic edge alignment and continuous heat-sealing technology. The client noted: "This provides critical insights for our future high-barrier packaging line expansion."
End of factory visit, clients commended:
♦ Transparent Production Management: Real-time order tracking confirmed the DPP-270max pharmaceutical blister machine will ship on schedule (September 2).
♦ Technical Expertise: Engineers with 12+ years’ experience promptly addressing customization needs.
♦ Global Service Network: Rich Packing’s North American service centers guarantee 48-hour response times with on-site installation, commissioning, and training.
The Procurement Director concluded: "From workshop management to technical details, Rich Packing demonstrates world-class manufacturer standards. We anticipate the equipment's arrival at our U.S. facility!"
As a Top 3 pharmaceutical packaging machinery manufacturer in China, we remain committed to our principle: "Only by creating value for customers do we have reason to exist." We continue delivering increasingly reliable and high efficiency blister packaging solutions for pharma.