Rich Packing's One-Stop Pharmaceutical Packaging Service Shines in the UAE

Dubai, UAE – August 2-4, 2025: Demonstrating exceptional responsiveness, Rich Packing's technical team swiftly dispatched Senior Engineer Mr. Zhao to a UAE client site upon request. His mission: to complete the installation, commissioning, and comprehensive technical training for a brand-new capsule counting filling line.

This UAE pharmaceutical company signed the purchase agreement for this complete line – including a bottle unscrambler, a capsule counting bottling machine, a desiccant inserter, a high-speed capping machine, a aluminum foil induction sealer, a labeling machine, and a bottle collector – on July 3rd. From contract signing to supply and technical service, Rich Packing delivered on its promises with remarkable efficiency: precision shipment within 10 days, arrival via DDP (Delivered Duty Paid) ocean freight in just 16 days, and deployment of an engineer to the client's factory within a mere 72 hours after equipment arrival. The client highly praised both our technical expertise and rapid response time.

From Order Fulfillment to Site Installation

Rapid Delivery Ensures Line Deployment

Following the contract signing on July 3rd, Rich Packing immediately activated its expedited order production plan. Leveraging 6S-standard workshop management, we successfully manufactured the entire capsule counting and bottling line within 10 days, fully meeting the client's urgent delivery requirements.

One-Stop Logistics Solution

Understanding pharmaceutical packing companies' dual reliance on import efficiency and compliance, Rich Packing provided a dedicated "Door-to-Door" DDP ocean freight solution. The seamless journey from loading at our China factory dock to final unloading at the UAE plant took only 16 days. We managed all risk points – customs clearance and local transportation – as a single integrated solution, allowing the client to proceed without concerns over customs details or potential delays.

Unparalleled Service Response Speed

Within just 3 days of the capsule counting packaging line arriving at the client's factory, Senior Engineer Zhao was on-site. This 72-hour response capability is backed by Rich Packing's global technical service dispatch system and localized spare parts inventory, established to ensure clients achieve operational readiness swiftly.

Professional Global On-Site Service

Engineer Zhao's mission focused on two critical areas: equipment installation commissioning and comprehensive client staff training.

♦ Integrated Equipment Installation: Assembling all line components according to cGMP pharmaceutical layout standards, ensuring seamless operation between bottle unscrambling, capsule counting filling, capping, sealing, and labeling.

♦ Line Synchronization & Parameter Calibration: Pre-setting recipe storage functions to ensure stable line performance when packaging diverse capsule sizes (from #00 to #4).

♦ Equipment Cleaning & Maintenance Instruction: Simulating real-world scenarios like powder residue and capsule fragment blockages, guiding the UAE team through the modular disassembly and cleaning processes.

The UAE client's production manager remarked: "Rich Packing's technical expertise is impressive. Every step – from capsule counting machine line automatic arrival and rapid installation commissioning to on-site training – demonstrated exceptional professionalism."

Why UAE Pharmaceutical Companies Choose Rich Packing?

Precision Targeting of Pharma Packaging Pain Points

Rich Packing's fully automatic capsule packing line is designed specifically for cGMP compliance. Features like 316L corrosion-resistant stainless steel construction, one-touch locking vibration plates, and enclosed conveyor belt systems effectively eliminate potential product contamination.

Integrated Counting Line Capability

Rich Packing provides solutions ranging from single machines to complete factory layout planning, covering bottle unscrambling, counting, capping, and labeling. This eliminates the need for clients to coordinate multiple suppliers.

Global Local Service Network

With dedicated overseas engineer teams covering regions including North America, Europe, and the Middle East, Rich Packing possesses the agility for rapid global service response.

Rooted in Manufacturing Strength, Executing a Global Service System

Each overseas service deployment validates Rich Packing's commitment to responsibility. The UAE client's endorsement underscores the value of Rich Packing's full-process packaging solution: The company deliver not just equipment, but a complete high speed tablet capsule counting bottling machine line which enhances productivity and package speed – encompassing precise parameter settings and meticulous training details.